betjoli's Privacy Policy
Your personal information is completely safe with us. This policy explains how we collect, use, and protect your data.
Data Protection
All your personal information is stored using SSL encryption and the latest security measures.
Transparency
We clearly state what information is collected and for what purpose it is used.
Your Rights
Your right to view, correct, or delete your own information is fully guaranteed.
Introduction and Applicability
betjoli is a trusted online gaming and betting platform in Bangladesh. Handling the personal information you provide while using our website (betjoli.lat) with the highest level of care and diligence is our priority.
This privacy policy applies to the betjoli website and all related services. This policy will inform you how we collect, store, use, and where necessary share your information with third parties. By using our services, you are considered to have accepted the terms of this privacy policy.
This policy may be updated from time to time. The date of the most recent change will always be shown at the top of this page.
What Information Is Collected
When opening an account and using services on betjoli, we may collect the following types of information:
a) Identity Information
- Full name (real name)
- Date of birth (for age verification purposes)
- National ID or passport number (where applicable)
- Gender identity
b) Contact Information
- Email address
- Mobile number
- Residential address
c) Financial Information
- bKash, Nagad, or Rocket account details (for transactions)
- General bank account details
- Deposit and withdrawal history
d) Technical Information
- IP address and device type
- Browser type and operating system
- Site access time and session activity
- Data obtained from cookies and similar technologies
Purpose of Using Information
betjoli uses your information only for specific and legitimate purposes. The reasons we use information include:
- Account management: To create, verify, and maintain your betjoli account.
- Age verification: To confirm that you are 21 years of age or older, as our services are for adults only.
- Financial transactions: For the smooth handling of deposits, withdrawals, and transactions.
- Security assurance: To prevent fraud, money laundering, and other misuse.
- Service improvement: To personalise your experience and improve the quality of the platform.
- Customer service: To properly resolve your complaints and enquiries.
- Responsible gaming: To identify patterns of problematic behaviour and provide necessary support.
betjoli never sells your information to third parties or uses it for advertising purposes.
Cookies and Tracking Technology
Cookies and similar technologies are used on the betjoli website. Cookies are small text files stored in your browser that improve the functionality of the site.
Types of Cookies
- Essential cookies: Required to maintain login sessions and ensure security.
- Functionality cookies: To remember your preferences and settings.
- Analytics cookies: To understand patterns of site usage — this information is completely anonymous.
You can control or disable cookies from your browser settings, however this may limit some functionality of the site.
Data Sharing Policy
betjoli may share your personal information with third parties only in very limited circumstances and under strict controls:
Service Provider Partners
Minimum necessary information may be shared with payment processors (bKash, Nagad, Rocket, and banks), technology infrastructure providers, and game software suppliers. All such partners are bound by contract to protect confidentiality.
Legal Obligations
Information may be provided in response to a court order, a lawful request from a law enforcement agency, or other legal requirements.
Organisational Changes
In the event of a business merger or acquisition, your information may be transferred to the new entity, however this privacy policy will remain in effect.
We do not share information without your consent and for any purpose other than those stated above.
Data Storage and Security
betjoli follows industry-standard technology and processes to protect your information:
- SSL encryption: All data transmissions are secured with 256-bit SSL encryption.
- Secure servers: Information is stored on secured and controlled servers.
- Access control: Only authorised staff can access your information where necessary.
- Regular security audits: System vulnerabilities are checked on a regular basis.
Data Retention Period
Information is retained for as long as your account remains active and for as long as necessary to meet legal obligations. Financial records are kept for a specified period even after an account is closed.
Your Rights
betjoli fully respects the following rights you have regarding your information:
1. Right to Access Information
You have the right to know what information we hold about you. You may request a copy of your information at any time via live chat or email.
2. Right to Correct Information
If there is any error in the information we hold about you, you may request a correction.
3. Right to Delete Information
In certain circumstances — such as after closing your account — you may request that your information be deleted, as long as there are no legal obligations preventing this.
4. Right to Restrict Processing
You may request that the use of your information be restricted for certain purposes.
5. Right to Object
You have the right to object to the use of your information for a specific purpose.
To exercise any of the above rights, contact us directly.
Child Protection and Age Restrictions
All services on betjoli are strictly for persons aged 21 years or older only. We do not knowingly collect information from or provide services to persons under the age of 21.
Age is verified at the time of account registration. If we confirm that information from a minor has been collected by mistake, it will be deleted immediately and the associated account will be closed.
If you are aware of an account belonging to a minor, please contact us.
Changes to the Policy
betjoli reserves the right to update this privacy policy as needed. For any significant changes, we will take the following steps:
- The updated policy with a new date will be published on this page.
- For important changes, registered users may be notified by email.
- Continuing to use the service after a change is made will be considered acceptance of the updated policy.
We recommend that you revisit this page regularly so you stay informed about the latest policy.
Third-Party Connections
The betjoli website may sometimes have functional connections with third-party services. These services have their own privacy policies and we are not responsible for those policies.
When handling payments, you access the services of bKash, Nagad, or Rocket directly, which are governed by their own terms and conditions and privacy policies.
Contact Us
If you have any questions or concerns about this privacy policy, or wish to exercise your rights, please contact us:
Live Chat
Speak directly with our 24/7 Bengali live chat support team. This is the best way to get the fastest assistance.
For detailed privacy-related requests, write to us:
[email protected]